AI email replies. Informed by your business.
You know the answers. Let OwlReply help you write them.Give your AI the details it needs to turn everyday customer questions into helpful email drafts, ready for you to review and send.
Tell it about your business. Add AI instructions with your services, hours, and how you want to respond to customers.
Add information for specific keywords. Save your shipping details, return policy, or answers to common questions in OwlReply. When those keywords appear in an email, the AI gets the matching information to help write a relevant reply.
Make the final call. Review and edit the draft in your email account, then send it when you're ready.
Get Started See how keywords help your AI →From your knowledge to a helpful reply
An example with shipping information:
- Keywords you add
- shipping, delivery
- Information you give the AI
- Standard shipping takes 3–5 business days. Orders over $50 ship free.
- Your customer asks
- “How long does shipping take, and is it free?”
- An AI draft could say
- “Hi! Standard shipping takes 3–5 business days, and shipping is free on orders over $50. Happy to help if you have any other questions!”
Be More FriendlyWrite your email copy to reflect that friendly, authentic brand that you have created.
Provide Clear AnswersGive the AI relevant details to help it write clear, useful answers for your customers.
Layered KeywordsCombine information from matching keywords to help answer multiple questions in one reply.
Always RunningOwlReply is always scanning your inbox for incoming email messages.
Review FasterStart with an AI-written draft, then review and add your personal touch before sending.
Answer SmartlySave employee hours by reducing work spent replying to simple questions.
Features List.
OwlReply makes your life simpler.
Great interface.
Add your email accounts, AI instructions, and keyword-based information easily.
Preview email replies.
Get an idea of what your replies will look like to customers.
Powerful Performance
Your replies are completely customizable and deliver unmatched fast performance.
More Context
Information from multiple keyword matches can help the AI draft one relevant response.
Unlimited Keywords
Add however many keywords you need.
Fantastic Support
Reach out to your support team whenever you need us.